Kakegoe

Support

How to use Kakegoe, and the questions we get asked. If something is still not right, write to support@do-tech.jp.

Frequently asked questions

Does it keep running when the screen is off?

Yes. It keeps going when you lock the phone or switch to another app. The lock screen shows the time left and the next interval, so a glance is enough. Turn on "Keep screen on while running" in Settings and the screen will not dim in the first place.

Can it play alongside music or a podcast?

Yes. Playback from other apps is not stopped. Turn on "Dip the music" in Settings and other apps are lowered only for the moment an alert plays, which makes the cue easier to hear. The alert has its own "Alert volume", separate from the music.

Can I use a male voice for the cues?

No. The cues are read by the text-to-speech engine built into your device's OS, and an app cannot choose the speaker's gender. A stock iPhone has exactly one Japanese voice, a female one; Android does not report a gender at all. We cannot offer what the device does not have, so the only choice is the language (Japanese or English), and all the cues are free. If you want a different voice, change it in your device's own speech settings (iOS: Settings → Accessibility → Spoken Content → Voices / Android: Settings → Accessibility → Text-to-speech output).

Where do I change the cue language?

Under "Voice" on the preset editing screen, not in Settings. The voice belongs to the preset, so you can keep one workout in Japanese and another in English. All that Settings holds is the on/off switch for "Speak cues".

Is there a limit on how many presets I can save?

No. Save as many as you like. You can edit a preset in place instead of rebuilding it, and duplicate, reorder and delete them.

Could a preset I saved for free stop working later?

No. We do not move something that is free behind a paywall.

Can I build something other than work / rest repeats?

In this version the shape is "prepare → (work → rest) × rounds → rest between sets × sets". Freely composing intervals of different lengths one by one is not supported yet. It is on our list.

What does Pro give me?

Step editing (presets where each round can have its own length, pyramids in one tap), the sound packs (Whistle, Hyoshigi), four themes (Amber, Purple, Orange, Lime) and preset export / import. It is a one-time purchase, not a subscription. The cues, History, background running and saving presets stay free.

Can I try a locked sound or theme?

Yes. Tap the locked row to open the Pro sheet; watching a video unlocks that one item for 24 hours. Watching is optional, and every free feature works without it. No ad or purchase prompt appears on the running screen during a workout.

What happens to Pro when I change phones?

Under the same store account you can carry it over with Settings → "Unlock Pro" → "Restore purchases". Saved presets live on the device and do not travel with it: export them to a JSON file with the Pro export feature and import that file on the new phone.

Some sessions are missing from History

Only sessions you ran to the end are kept. Sessions you stop early are not counted, and this week's count, the total time and the streak are all calculated from finished sessions only.

I get no notification when a workout ends

The notification only appears when the app is not in the foreground — nothing is posted while you are looking at the screen. Check that notifications for Kakegoe are allowed in your device settings, too. Depending on the device's power-saving settings, a notification can also arrive late.

Is my data sent anywhere?

No. Presets, records and settings are stored on the device only. The app goes online when you open the Pro sheet, and when you choose Restore Purchases — and at no other time. Opening the app sends nothing. See the Privacy Policy for details.

How do I delete my data?

Uninstalling the app removes everything it stored on the device. To delete a single preset, long-press its card in the list.

Contact

When reporting a problem, it helps a lot if you include: